{"nhtsa_id":10109802,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2017-01-27","document_id":"TSB-BOD150R1","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH","mfr_system":null,"summary":"TSB: FRONT DOOR LATCH - CUSTOMER SATISFACTION PROGRAM (CS1603) - This bulletin provides information regarding the inspection, upgrade and/or replacement of door latches on 2011MY Sorento (XMa) vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10109802-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10109802-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109802","components":[{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}