{"nhtsa_id":10109792,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2014-10-14","document_id":"PS357","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT; EQUIPMENT","mfr_system":null,"summary":"PITSTOP: CHARGE PORT MANUAL RELEASE HANDLE CONCERNS - When attempting to use the manual/emergency release for the charge port on 2015MY Soul EV, it may appear as if the mechanism attached to the release handle has become detached from its mounting location. The plastic guide (see image below) is meant to free float on the cable and will protrude from the slot when pulled. The mechanism is operating as designed and no repairs or calls to Techline are required. Simply pull the handle until the charge port door opens and then re-insert the cable and handle back into the slot.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109792-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109792-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109792","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SOUL EV","year_from":2015,"year_to":2015,"match":"base","vehicle_ids":["2015_kia_soul"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}