{"nhtsa_id":10109732,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2014-02-13","document_id":"PS297","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR:SHOCK ABSORBER; SUSPENSION:REAR","mfr_system":null,"summary":"PIT STOP: SQUEAKING NOISE FROM REAR OF VEHICLE - When addressing a customer complaint related to a squeaking sound emanating from the rear of the vehicle, and the noise can be isolated to the rear suspension, check the right and left rear shock towers as the most likely source of the noise.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109732-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109732-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109732","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"OPTIMA","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_kia_optima","2014_kia_optima"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}