{"nhtsa_id":10109719,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2014-01-28","document_id":"PS291","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:TAILGATE","mfr_system":null,"summary":"PITSTOP: TAILGATE WILL NOT OPEN OR CLOSES AGAIN AFTER STARTING TO OPEN - A customer complaint of a Power Tailgate System (PTGS) intermittently inoperative for a period of time or a Power Tailgate which starts to open but then immediately re-closes may be due to the customer, inadvertently, disabling the PTGS by depressing the PTGS OFF button in the overhead console.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109719-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109719-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109719","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}