{"nhtsa_id":10109694,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2016-07-03","document_id":"PS329","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"PITSTOP: ADJUSTING REAR HATCH CLOSING EFFORT - When encountering a customer concern related to excessive rear hatch closing effort on some 2011MY to 2014MY Sportage (SL) vehicles, first, verify the customer concern by comparing the closing effort on the affected vehicle to other like vehicles. Make sure all windows are rolled up and use minimal effort to try and close the hatch. If more effort is required to close the hatch than on like vehicles, perform this following procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10109694-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10109694-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109694","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SPORTAGE","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_kia_sportage","2012_kia_sportage","2013_kia_sportage","2014_kia_sportage"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}