{"nhtsa_id":10109676,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2016-10-28","document_id":"TSB-ELE044R1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as \"high-voltage batteries\" or HVBs). Every Kia-approved EV/hybrid dealership?s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility of charge-backs.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10109676-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10109676-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109676","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"NIRO","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_kia_niro"]},{"make":"KIA","model":"OPTIMA HYBRID","year_from":2011,"year_to":2017,"match":"base","vehicle_ids":["2011_kia_optima","2012_kia_optima","2013_kia_optima","2014_kia_optima","2015_kia_optima","2016_kia_optima","2017_kia_optima"]},{"make":"KIA","model":"SOUL EV","year_from":2015,"year_to":2017,"match":"base","vehicle_ids":["2015_kia_soul","2016_kia_soul","2017_kia_soul"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}