{"nhtsa_id":10109671,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-02","date":"2014-06-13","document_id":"PS323","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR:SHOCK ABSORBER; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"PITSTOP: INTERMITTENT POPPING NOISE FROM REAR OVER BUMPS - On some 2014MY Sorento (XMa) vehicles, built before September 26, 2013, a customer may complain of a very intermittent light knock, or popping noise, heard from the rear of the vehicle over rough road surfaces. This Article addresses that concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109671-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10109671-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109671","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}