{"nhtsa_id":10109001,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-01","date":"2017-04-18","document_id":"TSB 17-2068","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM","mfr_system":null,"summary":"Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from -5 Å'C to 5 Å'C (23 Å'F to 41 Å'F). This maybe due to a temperature dependent issue within the APIM crystal oscillator circuitry. Follow the Service Procedure steps to correct the condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10109001-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10109001-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10109001","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_edge","2017_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_escape","2017_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_expedition","2017_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ford_explorer"]},{"make":"FORD","model":"F-250 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-250"]},{"make":"FORD","model":"FIESTA","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_fiesta","2017_ford_fiesta"]},{"make":"FORD","model":"FLEX","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_flex","2017_ford_flex"]},{"make":"FORD","model":"MUSTANG","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_mustang","2017_ford_mustang"]},{"make":"FORD","model":"TAURUS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_taurus","2017_ford_taurus"]},{"make":"LINCOLN","model":"MKC","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkc","2017_lincoln_mkc"]},{"make":"LINCOLN","model":"MKT","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkt","2017_lincoln_mkt"]},{"make":"LINCOLN","model":"MKX","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_mkx","2017_lincoln_mkx"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_navigator","2017_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}