{"nhtsa_id":10108994,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-08-01","date":"2017-04-13","document_id":"TSB 17-0039","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN","mfr_system":null,"summary":"Some 2013-2016 Fusion, MKZ and 2013-2016 C-Max vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in Park. Follow the Service Procedure steps to correct the condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10108994-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10108994-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10108994","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max"]},{"make":"FORD","model":"FUSION","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion"]},{"make":"LINCOLN","model":"MKZ","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_lincoln_mkz","2014_lincoln_mkz","2015_lincoln_mkz","2016_lincoln_mkz"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}