{"nhtsa_id":10108869,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-07-31","date":"2017-06-14","document_id":"A17-048","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION: CAMERA SYSTEM","mfr_system":null,"summary":"Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Bluetooth® Audio skips. ? There is no sound from Apple CarPlay? after connecting Bluetooth®, then USB. ? Cannot turn on Bluetooth®. ? Bluetooth® turns off or disconnects by itself. ? Starting vehicle causes Bluetooth® to disconnect. ? Bluetooth® Audio sound will skip when receiving phone calls. ? There are pairing problems with Bluetooth® HandsFreeLink®(HFL). ? Pandora® does not play after HFL call ends. ? GPS error code 1302 sets. ? GPS initialization screen appears. ? GPS shows inaccurate vehicle location. ? Android Auto? will not play. ? Voice commands do not work. ? Error message SXM check tuner appears. ? System does not recognize ?SXM? in voice commands. ? Rear camera is stuck on in Park. ? Rear camera image does not display when transmission is shifted to Reverse. ? LaneWatch® image will not display. ? Audio power button does not work. ? Home screen does not display app icons. ? Screen locks and/or check tuner message appears. ? Clock does not match between audio display and dashboard meter. ? Incoming call screen stays on after ending the call. ? HFL voice repeats the ALPHABET","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10108869-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10108869-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10108869","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"CIVIC","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_honda_civic"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}