{"nhtsa_id":10108697,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-07-28","date":"2017-02-15","document_id":"ATS170203","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Techline summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won?t connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic. If so, there are some steps the service advisor can take right on the service drive that just might fix things.","document":null,"url":"https://open.wenmarpro.com/bulletins/10108697","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"ACCORD","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_honda_accord","2017_honda_accord"]},{"make":"HONDA","model":"CIVIC","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_honda_civic","2017_honda_civic"]},{"make":"HONDA","model":"CR-V","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_honda_cr-v"]},{"make":"HONDA","model":"FCX CLARITY","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"HONDA","model":"PILOT","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_honda_pilot"]},{"make":"HONDA","model":"RIDGELINE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_honda_ridgeline"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}