{"nhtsa_id":10108083,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-29","date":"2017-03-03","document_id":"A16-097","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"\"SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITHIN THE AUDIO-NAVIGATION UNIT THAT MAY CAUSE ANY OF THE FOLLOWING ISSUES: • AUDIO MAKES SKIPPING/HELICOPTER NOISE. • SCREEN GOES BLANK WHEN QUICKLY SHIFTING INTO REVERSE AFTER START. • AUDIO-NAVIGATION UNIT REBOOTS. • USB AUDIO RESUMES AT BEGINNING OF SONG. • PRESETS ARE BLANK AT START. • VOLUME IS ERRATIC WHEN LANEWATCH® CAMERA IS ON AND VOLUME IS CHANGED ON SCREEN. • RES FREEZES. • ERROR MESSAGE CONTAINING EXTFRAMEWORK HAS STOPPED. • NAVIGATION SYSTEM DOES NOT PROPERLY INDICATE VEHICLE LOCATION.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10108083","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"PILOT","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}