{"nhtsa_id":10107084,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-20","date":"2015-08-21","document_id":"B15-001 - 8-21-1","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"\"SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SYMPTOMS: • WHEN IN THE XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE ODMD SCREEN. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CLIENT’S CD IS INSERTED. • THE VOICE COMMAND FOR THE HEATED SEATS DOES NOT WORK. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. • THE AUDIO SYSTEM DISPLAYS A GPS/LOST POWER MESSAGE ON THE IMID WHEN THE VEHICLE IS STARTED. • THE REVERSE CAMERA STAYS ON AFTER SHIFTING OUT OF REVERSE. • XM INFORMATION IS NOT SHOWING IN XM MODE ON THE IMID.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10107084","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"ACURA","model":"MDX","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_acura_mdx"]},{"make":"ACURA","model":"RDX","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_acura_rdx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}