{"nhtsa_id":10107082,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-20","date":"2015-08-21","document_id":"A15-002 - 8-21-1","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"\"SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: • WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. • THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMER’S CD IS INSERTED. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. • THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. • IMID GOES BLANK WHILE PARALLEL PARKING.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10107082","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"ACCORD","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_honda_accord","2014_honda_accord"]},{"make":"HONDA","model":"ACCORD HYBRID","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_honda_accord"]},{"make":"HONDA","model":"ACCORD PLUG-IN HYBRID","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_honda_accord"]},{"make":"HONDA","model":"CROSSTOUR","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_honda_crosstour","2014_honda_crosstour"]},{"make":"HONDA","model":"ODYSSEY","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_honda_odyssey","2015_honda_odyssey"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}