{"nhtsa_id":10107040,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-20","date":"2015-08-25","document_id":"DLR MSG - RFP -","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR","mfr_system":null,"summary":"\"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 PILOTS WITH A CUSTOMER COMPLAINT OF A NOISE COMING FROM THE REAR SUSPENSION WHEN GOING OVER A BUMP. THE NOISE CAN BE DESCRIBED AS RATTLING OR CLUNKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10107040","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"PILOT","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}