{"nhtsa_id":10106062,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-12","date":"2015-12-19","document_id":"SSM72565","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"\"ISSUE: CUSTOMERS MAY REPORT LOSS OF CLIMATE CONTROL IN HVAC SYSTEM AND/OR SEAT HEATING, WHICH IS DUE TO HVAC SOFTWARE COMMUNICATION ISSUES ON THE LIN BUS. THE COMMUNICATION CEASES UPON SHUTDOWN AND DOES NOT RECOVER UPON WAKE UP. SYMPTOMS INCLUDE: • DTC’S. • HVAC BLOWER BECOMES INOPERATIVE BECAUSE THERE IS NO STEPPER CONTROL. • NO LIN COMMUNICATION TO THE SEATS AND THEREFORE, NO CLIMATE SEAT CONTROL. CAUSE: HVAC SOFTWARE.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10106062","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"DISCOVERY SPORT","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_land-rover_discovery-sport","2016_land-rover_discovery-sport"]},{"make":"LAND ROVER","model":"RANGE ROVER EVOQUE","year_from":2012,"year_to":2016,"match":"exact","vehicle_ids":["2012_land-rover_range-rover-evoque","2013_land-rover_range-rover-evoque","2014_land-rover_range-rover-evoque","2015_land-rover_range-rover-evoque","2016_land-rover_range-rover-evoque"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}