{"nhtsa_id":10105688,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-08","date":"2016-04-25","document_id":"LTB00584NAS4","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION","mfr_system":null,"summary":"\"SITUATION: THE STEERING WHEEL LEFT-HAND AND/OR RIGHT-HAND SWITCHES (VOLUME, SEEK, OK/MENU, MODE, PHONE, VOICE, AND CRUISE CONTROL) AND TRANSMISSION PADDLE SWITCHES MAY EXHIBIT INTERMITTENT OPERATION, CAUSING ONE OR MORE (LIST NOT EXHAUSTIVE) OF THE FOLLOWING ISSUES: • AUDIO VOLUME WILL NOT ADJUST (UP AND/OR DOWN) • RADIO SEEK BUTTONS WILL NOT OPERATE • VOLUME CONTROL BUTTONS CAUSE THE RADIO STATION TO CHANGE • THE INFOTAINMENT SYSTEM IS SLOW TO OPERATE (BLANK SCREEN FOLLOWED BY THE 'LAND ROVER' LOGO) • DIAGNOSTIC TROUBLE CODE (DTC) U2013-02 'SWITCH PACK, GENERAL SIGNAL FAILURE' IS STORED IN THE INSTRUMENT CLUSTER MEMORY • DTC B1D21-13 'REMOTE CONTROL SWITCH CIRCUIT OPEN' IS STORED IN THE TOUCH SCREEN MEMORY • TRANSMISSION PADDLE SWITCHES INOPERATIVE OR INTERMITTENT FUNCTIONALITY • CRUISE CONTROL INOPERATIVE\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10105688","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"speed-control","name":"Throttle and cruise control","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":["B1D21","U2013"],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"LR2","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_land-rover_lr2","2013_land-rover_lr2","2014_land-rover_lr2","2015_land-rover_lr2"]},{"make":"LAND ROVER","model":"LR4","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_land-rover_lr4","2013_land-rover_lr4","2014_land-rover_lr4","2015_land-rover_lr4"]},{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_land-rover_range-rover","2014_land-rover_range-rover","2015_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER EVOQUE","year_from":2012,"year_to":2015,"match":"exact","vehicle_ids":["2012_land-rover_range-rover-evoque","2013_land-rover_range-rover-evoque","2014_land-rover_range-rover-evoque","2015_land-rover_range-rover-evoque"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_land-rover_range-rover-sport","2015_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}