{"nhtsa_id":10105628,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-08","date":"2015-11-13","document_id":"09-044-15-3094","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. THIS IS CAUSED BY AN INTERNAL MALFUNCTION OF THE CONNECTIVITY MASTER UNIT (CMU) HARDWARE. NOTE: IF THE SYSTEM REBOOTS BY ITSELF, THIS TSB IS NOT APPLICABLE. REFER TO TSB 09-022/15 FOR CMU SOFTWARE UPDATE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10105628","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_cx-5"]},{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}