{"nhtsa_id":10105437,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-07","date":"2015-05-25","document_id":"09-020-15-3046","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE TOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A), HARDENING WHEN THE TEMPERATURE DROPS BELOW FREEZING. THE STOPPER RUBBER HAS NOW BEEN IMPROVED TO ELIMINATE THIS CONCERN.","document":null,"url":"https://open.wenmarpro.com/bulletins/10105437","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5"]},{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}