{"nhtsa_id":10102422,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-02","date":"2014-09-08","document_id":"SSM71971","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS; STRUCTURE:BODY:TAILGATE","mfr_system":null,"summary":"\"CONCERN CUSTOMERS MAY REPORT THAT THE POWERED TAILGATE IS INTERMITTENT IN OPERATION, CANNOT BE OPENED, OR FAILS TO CLOSE ON REQUEST. THIS CAN BE EITHER INTERMITTENT OR PERMANENT FAULT. ACTION AN EXTENSIVE DIAGNOSTIC FLOWCHART IS ATTACHED TO GUIDE THE TECHNICIAN THROUGH DIAGNOSING THE CORRECT SYMPTOM, CAUSE AND RESOLUTION. IT IS IMPORTANT THAT THIS IS FOLLOWED CORRECTLY IN ORDER TO RESOLVE THE CONCERN. ANY RELEVANT DTCS SHOULD BE LOGGED AND REPORTED ON THE WARRANTY REPORT. IF POSSIBLE, ALSO REPORT THE “FEEDBACK ID” NUMBER AS WELL.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10102422","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_land-rover_range-rover","2014_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}