{"nhtsa_id":10102302,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-06-02","date":"2014-09-16","document_id":"Q404NAS2","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"\"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF 2014 MODEL YEAR RANGE ROVER SPORT (L494) AND 2013-2014 MODEL YEAR RANGE ROVER (L405; STANDARD WHEELBASE ONLY) VEHICLES FITTED WITH LAND ROVER VEHICLE ACCESSORIES FIXED SIDE STEPS WHERE A 'RATTLE' NOISE MAY BE EVIDENT DUE TO THE BRIGHT FINISH TRIM BECOMING LOOSE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED VEHICLES, FITTED WITH LAND ROVER VEHICLE ACCESSORIES FIXED SIDE STEPS ONLY, THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW OR USED VEHICLE SALE PENDING COMPLETION OF THE REWORK ACTION DETAILED IN THIS TECHNICAL BULLETIN. UNSOLD VEHICLES SHOULD HAVE THIS PERFORMED AS PART OF THE PRE-DELIVERY INSPECTION (PDI) PROCESS BUT MUST HAVE IT COMPLETED PRIOR TO VEHICLE HANDOVER TO THE CUSTOMER.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10102302","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_land-rover_range-rover","2014_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}