{"nhtsa_id":10101301,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-31","date":"2014-02-10","document_id":"SSM71518","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"\"ISSUE: SDD IS UNABLE TO CONFIGURE ELECTRONIC CONTROL MODULES. IT IS NOT POSSIBLE TO COMPLETE ANY CONFIGURATION BECAUSE THE CAR CONFIGURATION FILE (CCF) APPEARS TO BE LOST AS A RESULT. THIS ALSO AFFECTS PDI - IF PERSONALISATION FEATURES ARE REQUIRED TO BE CHANGED. IF THE CAR CONFIGURATION IS VIEWED IN THE FROM THE ‘SESSION ACTIVE CAR CONFIGURATION’ SCREEN, THE CAR CONFIGURATION STATUS WILL SHOW A RED CROSS FOR THE GATE WAY MODULE (GWM) AND THE BODY CONTROL MODULE (BCM) AND A YELLOW EXCLAMATION MARK WILL BE SHOWN FOR THE AS_BUILT. (SEE ‘ACTIVE CAR CONFIGURATION SCREEN.JPG’ FOR REFERENCE) CAUSE: SYMPTOM DRIVEN DIAGNOSTICS (SDD) IS UNABLE TO RECOGNISE THE VEHICLE VIA THE CCF. SDD IS NOT SETUP CORRECTLY FOR A SMALL NUMBER OF L538 14MY - MULTI-CAN CCF VEHICLES. SDD IS UNABLE TO QUALIFY THE VEHICLE SPECIFICATION AND FORCES THE TECHNICIAN TO MANUALLY ENTER VEHICLE SPECIFICATION DATA. - THIS MEANS THERE IS A POTENTIAL THAT DATA COULD BE ENTERED INCORRECTLY BY THE TECHNICIAN. (SEE ‘UNKNOWN VEHICLE SPECIFICATION.JPG’ FOR REFERENCE).\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10101301","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER EVOQUE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_land-rover_range-rover-evoque"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}