{"nhtsa_id":10101102,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-30","date":"2014-01-15","document_id":"SSM71138","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:POWER WINDOW DEVICES AND CONTROLS","mfr_system":null,"summary":"\"ISSUE: WINDOW REGULATORS BEING REPLACED, WHEN TESTED BY THE SUPPLIER THEY ARE FOUND TO BE FULLY FUNCTIONAL AND WITHOUT FAULT. CAUSE: INCORRECT DIAGNOSIS ACTIONS: CONSIDER THE FOLLOWING IN THE FIRST INSTANCE WHEN INVESTIGATING WINDOW REGULATOR CONCERNS AND ITS OPERATION PRIOR TO REPLACING THE REGULATOR OR MOTOR: CUSTOMER MAY REPORT ONE OF THE FOLLOWING ISSUES:- A. WINDOW INOPERATIVE I.E. WILL NOT GO UP/DOWN, GOES UP/DOWN IN STAGES OR WILL NOT OPERATE AT ALL. B. WINDOW BOUNCE BACK OR NOT FULLY CLOSING. C. RATTLE OR NOISE DURING WINDOW OPERATION.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10101102","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"power-window","name":"Power windows","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"LR3","year_from":2005,"year_to":2009,"match":"exact","vehicle_ids":["2005_land-rover_lr3","2006_land-rover_lr3","2007_land-rover_lr3","2008_land-rover_lr3","2009_land-rover_lr3"]},{"make":"LAND ROVER","model":"LR4","year_from":2010,"year_to":2014,"match":"exact","vehicle_ids":["2010_land-rover_lr4","2011_land-rover_lr4","2012_land-rover_lr4","2013_land-rover_lr4","2014_land-rover_lr4"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}