{"nhtsa_id":10100901,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-26","date":"2013-08-30","document_id":"SSM67677","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; STRUCTURE","mfr_system":null,"summary":"\"CONCERN L405 OR L494 ONE OR MORE CONCERNS WITH ACCESSORY DEPLOYABLE SIDE STEPS (DSS): 1. DYNAMIC RESPONSE PIPES CONTACT DEPLOYABLE SIDE STEP BRACKET. 2. FREE PLAY IN DEPLOYABLE SIDE STEP MOUNTING BRACKET 3. DEPLOYABLE SIDE STEP MODULE INITIALISATION 4. DEPLOYABLE SIDE STEP FITTING – TAP HOLE INSTRUCTION 5. DEPLOYABLE SIDE STEP SELF-TEST PROCEDURE ACTION 1. IF IT IS NOTICED VISUALLY OR AUDIBLY THAT THE DYNAMIC RESPONSE PIPES ARE FOULING THE SIDE STEP BRACKET THEN PLEASE REFER TO TSB LTB00588 2. IF THE FRONT END OF THE DEPLOYABLE SIDE STEP IS FOUND TO BE LOOSE WHEN DEPLOYED, ADD 1 ADDITIONAL SHIM TO THE INNER MOUNTING POINT ON THE FRONT OF THE BRACKET – SEE ATTACHED FILE – SIDE STEP EXTRA SHIM FITMENT. PDF 3. WHEN CONDUCTING THE INITIALISATION PROCEDURE, SHOULD THE DEPLOYABLE SIDE STEPS NOT FUNCTION PLEASE SEE THE ATTACHED FILE – INITIALISATION OF DSS.PDF 4. FROM VIN 120000 L405 AND VIN 300000 L494, SHOULD DEPLOYABLE SIDE STEPS & TUBES REQUIRE FITMENT THEN ALL THE LOCATION BOSSES WILL REQUIRE TAPPING OUT. THE SRO TIME ALLOWANCE HAS NOW BEEN INCLUDED IN THE FITMENT SRO. 5. SHOULD A DEALER OR CUSTOMER REPORT A CONCERN WITH THE DEPLOYABLE SIDE STEP SYSTEM OPERATION, THEN AT THE FIRST INSTANCE PLEASE USE THE DSS - ON DEMAND SELF TEST PROCEDURE WITHIN SDD TO VALIDATE THE SYSTEM. PLEASE SEE THE ATTACHED FILE – SELF TEST DSS.PDF\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10100901","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_land-rover_range-rover","2014_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}