{"nhtsa_id":10100061,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-22","date":"2017-03-16","document_id":"SSM 46461","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"SOME 2016 TRANSIT EQUIPPED WITH SYNC 3 MAY REQUIRE ACCESSORY PROTOCOL INTERFACE MODULE (APIM) REPLACEMENT FOR VARIOUS REASONS. TO PREVENT A SOFTWARE CONFLICT BETWEEN THE APIM AND THE AUDIO CONTROL MODULE (ACM) CAUSING INOPERATIVE RADIO PRESETS, ALSO INSTALL ACM PART NUMBER CK4Z-18C869-H. MONITOR OASIS FOR FUTURE UPDATES, ENGINEERING IS DEVELOPING A SOFTWARE SOLUTION TO ELIMINATE THE NEED FOR ACM REPLACEMENT. FOR CLAIMING, USE CAUSAL PART 14G371 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.","document":null,"url":"https://open.wenmarpro.com/bulletins/10100061","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"TRANSIT","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_ford_transit"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}