{"nhtsa_id":10099955,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-22","date":"2015-12-11","document_id":"DLR MSG - HONDA","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"DEALER MESSAGE - DURING THE SHUTDOWN PROCESS, THE AUDIO/NAVI SYSTEM MAY ENTER INTO AN INFINITE LOOP THAT THE FAIL-SAFE MECHANISM CANNOT BREAK OUT OF. IF THIS OCCURS, THE DISPLAY WILL APPEAR BLANK, BUT THE SYSTEM WILL CONTINUE TO PROCESS THE LOOP, EVENTUALLY DRAINING THE BATTERY.","document":null,"url":"https://open.wenmarpro.com/bulletins/10099955","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"PILOT","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}