{"nhtsa_id":10099442,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-17","date":"2017-03-07","document_id":"SA-039-17","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:MECHANICAL","mfr_system":null,"summary":"SOME CUSTOMERS MAY COMPLAIN OF A CREAKING NOISE WHEN DRIVING THROUGH A DIP OR BUMP IN THE ROAD WHILE ACCELERATING. THIS OCCURS WHEN THE VEHICLE IS COLD AND CANNOT BE DUPLICATED ONCE THE VEHICLE IS AT NORMAL OPERATING TEMPERATURE. THE CREAKING NOISE MAY BE CAUSED BY THE #4 ENGINE MOUNT. THE NOISE CAN EASILY BE MISTAKEN FOR SUSPENSION RELATED COMPONENTS AND IS VERY DIFFICULT TO DIAGNOSE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10099442","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_cx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}