{"nhtsa_id":10099232,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-16","date":"2015-06-24","document_id":"09-025-15-3057","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"SOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. THE PRODUCTION PROCESS AT THE AUDIO SUPPLIER HAS BEEN IMPROVED TO ELIMINATE THESE CONCERNS.","document":null,"url":"https://open.wenmarpro.com/bulletins/10099232","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_mazda_cx-9","2014_mazda_cx-9","2015_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}