{"nhtsa_id":10098821,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-11","date":"2015-02-09","document_id":"G-210320","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"13322A - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE). CERTAIN 2010 MODEL YEAR BUICK LACROSSE; CADILLAC SRX; CHEVROLET EQUINOX; GMC TERRAIN AND 2011 MODEL YEAR BUICK LACROSSE; BUICK REGAL; CADILLAC SRX; CHEVROLET CRUZE; CHEVROLET EQUINOX; GMC TERRAIN VEHICLES EQUIPPED WITH NAVIGATION RADIOS MAY EXPERIENCE VARIOUS PERFORMANCE ISSUES INCLUDING CLOCK INACCURACY, NAVIGATION-ROUTE RESETS, LOSS OF RADIO-STATION PRESETS, AND TIME-SHIFT MALFUNCTION (LINK). DEALERS ARE TO INSPECT THE RADIO SOFTWARE VERSION AND, IF NECESSARY, REPROGRAM THE RADIO-CONTROL MODULE AND, IF NECESSARY, RECALIBRATE THE AUDIO SYSTEM.","document":null,"url":"https://open.wenmarpro.com/bulletins/10098821","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"LACROSSE","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_buick_lacrosse","2011_buick_lacrosse"]},{"make":"BUICK","model":"REGAL","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_buick_regal"]},{"make":"CADILLAC","model":"SRX","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_cadillac_srx","2011_cadillac_srx"]},{"make":"CHEVROLET","model":"CRUZE","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_chevrolet_cruze"]},{"make":"CHEVROLET","model":"EQUINOX","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_chevrolet_equinox","2011_chevrolet_equinox"]},{"make":"GMC","model":"TERRAIN","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_gmc_terrain"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}