{"nhtsa_id":10098208,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-05-04","date":"2014-04-07","document_id":"09-020-14-2913","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER).• VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.","document":null,"url":"https://open.wenmarpro.com/bulletins/10098208","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_mazda_cx-9","2014_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}