{"nhtsa_id":10098027,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-27","date":"2014-02-07","document_id":"09-003-14-2869A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING BLUETOOTH® SYMPTOMS: • WHEN THE VEHICLE STARTED, THE REGISTERED DEVICE WOULD NOT CONNECT WITH THE BLUETOOTH® SYSTEM. THE BLUETOOTH, USB OR PANDORA TAB ON THE AUDIO DISPLAY WOULD NOT ILLUMINATE (GRAY OUT). • THE BLUETOOTH, USB OR PANDORA TAB ON THE AUDIO DISPLAY WOULD ILLUMINATE, BUT THE BLUETOOTH® SYSTEM WOULD NOT OPERATE. • WHEN THE CUSTOMER PRESSES THE “TALK” BUTTON ON THE STEERING WHEEL, THE AUDIO DISPLAY MOMENTARILY SHOWS A MESSAGE “STARTING UP BLUETOOTH PLEASE WAIT” THEN THE BLUETOOTH® UNIT DOES NOT WORK. NOTE: • PHONE PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL ONLY ANSWER PHONE CALLS. • PHONE NOT PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL INITIATE BLUETOOTH® PAIRING FUNCTION.","document":null,"url":"https://open.wenmarpro.com/bulletins/10098027","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_mazda_cx-9","2014_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}