{"nhtsa_id":10098010,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-27","date":"2014-01-08","document_id":"09-002-14-2864","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. RATTLE NOISE FROM INSTRUMENT PANEL:THE RATTLE NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE. CREAK NOISE FROM A-PILLAR: THIS NOISE MAY BE CAUSED BY TWO JOINED PANELS (A) SCRAPING TOGETHER AT THE A-PILLAR. THE PANEL WELD AREAS HAVE BEEN IMPROVED DURING THE MASS-PRODUCTION OF VEHICLES WITH VINS JM3KE******128359 (PRODUCED JUNE 1, 2012) OR HIGHER.","document":null,"url":"https://open.wenmarpro.com/bulletins/10098010","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}