{"nhtsa_id":10097977,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-26","date":"2014-01-31","document_id":"09-010-14-2873A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"AN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: • SYSTEM STABILITY • SPEECH RECOGNITION • VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) • COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) • GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.","document":null,"url":"https://open.wenmarpro.com/bulletins/10097977","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_mazda_cx-9","2014_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}