{"nhtsa_id":10097824,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-25","date":"2012-11-28","document_id":"01-021-12-2695B","mfr_campaign":null,"replaces":null,"component":"ENGINE","mfr_system":null,"summary":"SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE STARTS MOVING AND/OR AT THE TIME OF TRANSMISSION SHIFTING. THIS IS CAUSED BY STICK-SLIP NOISE OCCURING AT THE CONTACT SURFACES BETWEEN THE NO. 4 ENGINE MOUNT RUBBER AND THE NO. 4 ENGINE MOUNT BRACKET WHEN THE ENGINE SHAKES BACK AND FORTH. TO CORRECT THE PROBLEM, THE NO. 4 ENGINE MOUNT IS REPLACED AND GREASE IS APPLIED ON THE CONTACT SURFACES OF THE NO. 4 ENGINE MOUNT BRACKET.","document":null,"url":"https://open.wenmarpro.com/bulletins/10097824","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2010,"year_to":2013,"match":"exact","vehicle_ids":["2010_mazda_mazda3","2011_mazda_mazda3","2012_mazda_mazda3","2013_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}