{"nhtsa_id":10097823,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-25","date":"2012-11-28","document_id":"09-045-12-2728","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"SOME VEHICLES MAY EXPERIENCE THAT PANDORA GETS DISCONNECTED WITH A MESSAGE AS SHOWN. THIS HAPPENS WHEN PANDORA IS PLAYING VIA BLUETOOTH AND AN IPHONE/IPOD, ETC. IS CONNECTED OR DISCONNECTED FROM THE USB TERMINAL. TO GET PANDORA TO PLAY AGAIN, THE PANDORA APPLICATION NEEDS TO BE RESTARTED. THIS IS CAUSED BY IMPROPER SOFTWARE OF THE BLUETOOTH UNIT. TO CORRECT THE PROBLEM, THE SOFTWARE OF THE BLUETOOTH UNIT HAS BEEN CHANGED.","document":null,"url":"https://open.wenmarpro.com/bulletins/10097823","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}