{"nhtsa_id":10097604,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-19","date":"2016-06-24","document_id":"K392NAS1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO™ SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES: • SYSTEM 'FREEZES' AND RESTARTS; • LOSS OF FAVORITES; • NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR • MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10097604","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"XF","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_jaguar_xf","2017_jaguar_xf"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}