{"nhtsa_id":10097444,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-17","date":"2014-02-21","document_id":"SSM71678","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING:COLUMN","mfr_system":null,"summary":"\"ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10097444","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"},{"id":"software","name":"Software","parent":"electrical"},{"id":"steering-column","name":"Steering column and wheel","parent":"steering"}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"XF","year_from":2009,"year_to":2014,"match":"exact","vehicle_ids":["2009_jaguar_xf","2010_jaguar_xf","2011_jaguar_xf","2012_jaguar_xf","2013_jaguar_xf","2014_jaguar_xf"]},{"make":"JAGUAR","model":"XK","year_from":2006,"year_to":2014,"match":"exact","vehicle_ids":["2006_jaguar_xk","2007_jaguar_xk","2008_jaguar_xk","2009_jaguar_xk","2010_jaguar_xk","2011_jaguar_xk","2012_jaguar_xk","2013_jaguar_xk","2014_jaguar_xk"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}