{"nhtsa_id":10097361,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-14","date":"2013-06-20","document_id":"SSM66437","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"\"ISSUE: A CUSTOMER MAY REPORT THAT THE TOUCH SCREEN DISPLAY REMAINS BLACK ON VEHICLE ENTRY, HOWEVER ALL BUTTON REQUESTS DO RESPOND WHEN SELECTED (AN AUDIBLE SOUND FROM THE SOFT KEYS CAN BE HEARD) BUT WITHOUT THE BACKLIGHT. THE AUDIO SYSTEM WILL REMAIN FUNCTIONAL. CAUSE: COMPATIBILITY OF SOFTWARE TIMING ISSUES IN PREVIOUS SOFTWARE LEVELS.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10097361","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_land-rover_range-rover","2014_land-rover_range-rover"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}