{"nhtsa_id":10097354,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-13","date":"2013-06-13","document_id":"SSM66257","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"\"ISSUE: CUSTOMERS REPORTING THAT THE DEPLOYABLE SIDE STEPS ARE FAILING TO DEPLOY. CAUSE: IF A CUSTOMER IS DRIVING IN AUTOMATIC TERRAIN RESPONSE PROGRAM'S THEN UNDER CERTAIN ROAD CONDITIONS THE VEHICLE WILL SEAMLESSLY SWITCH BETWEEN ANY OF THE 5 OPERATIONAL MODES WITHOUT NOTIFYING THE CUSTOMER. THIS FEATURE IS TO GIVE THE CUSTOMER THE MOST ENHANCED DRIVING EXPERIENCE POSSIBLE.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10097354","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_land-rover_range-rover","2014_land-rover_range-rover"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}