{"nhtsa_id":10097271,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-13","date":"2013-01-30","document_id":"01-004-13-2745","mfr_campaign":null,"replaces":null,"component":"ENGINE","mfr_system":null,"summary":"THE ENGINE WILL NOT START WHEN USING THE REMOTE ENGINE STARTER (RES) AND “A4” IS DISPLAYED ON THE RES. IF IT IS TRIED AGAIN WITHIN 90 SECONDS AFTER THE “A4” IS DISPLAYED, THE ENGINE WILL START. THIS CONCERN MAY BE DUE TO INCOR-RECT START STOP UNIT (SSU) SOFTWARE.WHEN THE RES IS OPERATED, EACH MODULE IS STARTED UP FROM A “SLEEP MODE”. AT THIS TIME, IT IS OCCASIONALLY MIS-JUDGED THAT ALL THE CONDITIONS ARE NOT MET FOR THE RES TO OPERATE. TO ELIMINATE THIS CONCERN, THE SSU SOFTWARE HAS BEEN UPDATED.","document":null,"url":"https://open.wenmarpro.com/bulletins/10097271","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_mazda_cx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}