{"nhtsa_id":10096964,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-06","date":"2016-02-04","document_id":"K353NAS1","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR:SHOCK ABSORBER","mfr_system":null,"summary":"\"SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE AFFECTED VEHICLE RANGE WHERE THE REAR SHOCK ABSORBER TOP MOUNTING(S) MAY CAUSE A KNOCKING NOISE. ACTION: RETAILERS ARE REQUIRED TO HOLD ONLY AFFECTED NEW VEHICLES THAT ARE WITHIN YOUR CONTROL AND REFRAIN FROM RELEASING THE VEHICLES FOR NEW VEHICLE SALE PENDING COMPLETION OF THE SERVICE INSTRUCTION DETAILED IN THIS TECHNICAL BULLETIN. \"","document":null,"url":"https://open.wenmarpro.com/bulletins/10096964","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"XF","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_jaguar_xf"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}