{"nhtsa_id":10096844,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-04-04","date":"2015-11-02","document_id":"JTB00357NAS1","mfr_campaign":null,"replaces":null,"component":"ENGINE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT","mfr_system":null,"summary":"\"SITUATION: ONE OR MORE FO THE FOLLOWING ISSUES MAY BE EVIDENT WHEN USING THE SMART KEY: • ENGINE FAILS TO CRANK; • 'SMART KEY NOT FOUND' MESSAGE DISPLAYED IN THE INSTRUMENT CLUSTER; • VEHICLE MAY NOT UNLOCK / LOCK WHEN USING PASSIVE ENTRY OR WHEN PRESSING A SMART KEY BUTTON. CAUSE: THIS MAY BE CAUSED BY A 'LOCK UP' OF THE KEYLESS VEHICLE MODULE (KVM).\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10096844","components":[{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"F-TYPE","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_jaguar_f-type","2015_jaguar_f-type","2016_jaguar_f-type"]},{"make":"JAGUAR","model":"XF","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_jaguar_xf","2014_jaguar_xf","2015_jaguar_xf"]},{"make":"JAGUAR","model":"XJ","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_jaguar_xj","2011_jaguar_xj","2012_jaguar_xj","2013_jaguar_xj","2014_jaguar_xj","2015_jaguar_xj"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}