{"nhtsa_id":10096780,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-03-31","date":"2016-08-12","document_id":"A911666 20448531","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL.","document":null,"url":"https://open.wenmarpro.com/bulletins/10096780","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4 ALLROAD","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_audi_a4-allroad"]},{"make":"AUDI","model":"Q7","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_audi_q7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}