{"nhtsa_id":10096770,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-03-31","date":"2015-09-03","document_id":"SSM68558","mfr_campaign":null,"replaces":null,"component":"SUSPENSION; SUSPENSION:REAR:SHOCK ABSORBER","mfr_system":null,"summary":"\"ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION. CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10096770","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"XF","year_from":2009,"year_to":2015,"match":"exact","vehicle_ids":["2009_jaguar_xf","2010_jaguar_xf","2011_jaguar_xf","2012_jaguar_xf","2013_jaguar_xf","2014_jaguar_xf","2015_jaguar_xf"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}