{"nhtsa_id":10095315,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-03-16","date":"2015-01-30","document_id":"PIP5263","mfr_campaign":null,"replaces":null,"component":"ENGINE; EQUIPMENT","mfr_system":null,"summary":"THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE ONE-TIME CLUNK OR THUNK NOISE WHEN ACCELERATING FROM A STOP IN DRIVE OR DURING A 1-2 SHIFT IN MANUAL MODE WHEN DRIVING AT SPEEDS OF APPROXIMATELY 2 TO 10 MPH. TECHNICIAN WILL CHECK FOR THE NOISE TO BE PRESENT DURING A MANUAL MODE SECOND GEAR LAUNCH WHILE ACCELERATING ABOVE APPROXIMATELY 2 TO 10 MPH. IF THE NOISE IS STILL PRESENT CONTINUE WITH SERVICE INFORMATION STRATEGY BASED DIAGNOSIS. IF THE NOISE CANNOT BE DUPLICATED DURING A MANUAL MODE SECOND GEAR LAUNCH, PLEASE COMMUNICATE TO THE CUSTOMER THAT THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10095315","components":[{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"CTS","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_cadillac_cts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}