{"nhtsa_id":10094762,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-03-13","date":"2016-12-22","document_id":"SSM 46284","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"SOME CUSTOMERS WITH 2016 LINCOLN VEHICLES (EXCLUDING LINCOLN MKX) EQUIPPED WITH SYNC 3 VERSION 1.0 OR 1.1 MAY REQUEST AN UPGRADE TO THEIR SYNC SYSTEM FOR APPLE CARPLAY OR ANDROID AUTO FUNCTIONALITY. THIS UPGRADE REQUIRES SYNC 3 VERSION 2.2 SOFTWARE TO BE INSTALLED FOR BOTH APPLICATIONS TO FUNCTION. IN ADDITION, APPLE CARPLAY REQUIRES A NEW MEDIA HUB/UNIVERSAL SERIAL BUS (USB) HUB TO BE INSTALLED. FOR CORRECT MEDIA HUB/UNIVERSAL SERIAL BUS (USB) HUB PART NUMBER REFER TO THE FORD CATALOG ADVANTAGE (FCA) WEB VERSION OF THE PARTS CATALOG. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. THE SOFTWARE AND HARDWARE UPGRADE IS NOT A WARRANTY REPAIR PER THE WARRANTY AND POLICY MANUAL, SECTION 3, WARRANTY COVERAGES SYNC.","document":null,"url":"https://open.wenmarpro.com/bulletins/10094762","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LINCOLN","model":"MKC","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_lincoln_mkc"]},{"make":"LINCOLN","model":"MKS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_lincoln_mks"]},{"make":"LINCOLN","model":"MKT","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_lincoln_mkt"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}