{"nhtsa_id":10093971,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-03-06","date":"2014-04-28","document_id":"G-190761","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"14104 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PERFORM A CADILLAC USER EXPERIENCE (CUE) SOFTWARE UPDATE ON CERTAIN VEHICLES. THESE VEHICLES WERE USED IN AN INTERNAL COMPANY EVALUATION OF THE CUE SYSTEM APPLICATION FRAMEWORK AND DOWNLOADABLE APPS. UPON COMPLETION OF THE EVALUATION, THE \"APPS STORE\" ICON WAS NOT REMOVED FROM THE CUE SYSTEM SCREEN. IF A CUSTOMER SELECTS THE ICON, THE FEATURE WILL NOT BE AVAILABLE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10093971","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"CTS","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_cadillac_cts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}