{"nhtsa_id":10092555,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-22","date":"2016-08-18","document_id":"SSM 46011","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).","document":null,"url":"https://open.wenmarpro.com/bulletins/10092555","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"power-window","name":"Power windows","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_ford_c-max","2016_ford_c-max","2017_ford_c-max"]},{"make":"FORD","model":"ESCAPE","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_ford_escape","2016_ford_escape","2017_ford_escape"]},{"make":"FORD","model":"FOCUS","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_ford_focus","2016_ford_focus","2017_ford_focus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}