{"nhtsa_id":10092262,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-18","date":"2016-07-13","document_id":"A91165820448331","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"THIS PENDING SERVICE SOLUTION ASKS THE READER TO SUBMIT THE CUSTOMER CONTACT INFORMATION IF THE AUDIO IN THEIR MMI STAYS ON MUTE AFTER THE VEHICLE IS REVERSED.","document":null,"url":"https://open.wenmarpro.com/bulletins/10092262","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A6","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_audi_a6"]},{"make":"AUDI","model":"A7","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_audi_a7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}