{"nhtsa_id":10092103,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-17","date":"2015-03-11","document_id":"PS390","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:FRONT","mfr_system":null,"summary":"\"PITSTOP: CREAKING NOISE FROM FRONT SUSPENSION - WHEN DIAGNOSING A CUSTOMER COMPLAINT OF A CREAKING OR POPPING NOISE COMING FROM THE FRONT SUSPENSION WHILE ACCELERATING OR DECELERATING, INSPECT THE TWO (2) REARMOST SUB-FRAME BOLTS (A) TO VERIFY THE CORRECT BOLT WAS INSTALLED DURING ASSEMBLY. THE CORRECT BOLT SHOULD HAVE A RAISED HEXAGONAL CROWN AND AN IRREGULARLY-SHAPED FLANGE (FIG B). IF THE INCORRECT BOLT IS FOUND TO BE INSTALLED, REMOVE AND REPLACE USING P/N 62492 C5000. \"","document":null,"url":"https://open.wenmarpro.com/bulletins/10092103","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}